CU677 Communicate in a business environment

Topics: Linguistics, Writing, Nonverbal communication Pages: 4 (1576 words) Published: November 17, 2014

1.1 Explain reasons for knowing the purpose of communication 1.2 Explain reasons for knowing the audience to whom the communication is being presented 1.3 Describe different methods of communication

1.4 Describe when to use different methods of communication
2.1 Identify different sources of information that may be used when preparing written communication 2.2 Describe the communication principles for using electronic forms of written communication in a business environment 2.3 Describe the reasons for using language that suits the purpose of written communication 2.4 Describe they ways of organising , structuring and presenting written information so it meets the needs of an audience 2.5 Describe ways of checking for accuracy of written information 2.6 Explain the purpose of accurate use of grammar, punctuation and spelling 2.7 Explain what is meant by plain English, and why it is used 2.8 Explain the need to proofread and check written work

2.9 Explain how to indentify work that is important and work that is urgent 2.10 Describe organisational procedures for savings and filling written communications. Explain reasons for knowing the purpose of communication

the purpose of communication is to be able to understand each other in different ways and for several reasons. We also communicate in a business environment to list to each others’ problems, solve difficulties that we face in everyday life in work and out of work. Explain reasons for knowing the audience to whom the communication is being presented if I know the audience, I can more effectively communication with and persuade that audience. I need to satisfy the audience with things, presentations and activities in that they are interested in. I can learn what they expect off me, what mood they are in. Describe different methods of communication/ describe when to use different methods of communication Verbal communication – most effect type of communication. To understand the emotional needs of a...
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