USE OF ICT in the field of BUSINESS and GOVERNANCE; The Kenyan scenario. Introduction to ICT
ICT is an acronym that stands for Information Communications Technology. However, there is no a universally accepted definition of ICT. Why? Because the concepts, methods and applications involved in ICT are constantly evolving on an almost daily basis. Its difficult to keep up with the changes - they happen so fast. A good way to think about ICT is to consider all the uses of digital technology that already exist to help individuals, businesses and organizations use information. ICT covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form. For example, personal computers, digital television, email, robots. So ICT is concerned with the storage, retrieval, manipulation, transmission or receipt of digital data. Importantly, it is also concerned with the way these different uses can work with each other. Advantages of ICT
Computers can be used with voice recognition software to type for the disabled and to carry out commands not possible Huge advances have occurred in diagnosing disease and damage to the body with the introduction of body scanners which use software to process the information produced to give us maps of the body.. Computers are used to aid surgeons in their operations and in training new doctors. Disadvantages of ICT
Information is readily available, however confidential information may be accessed unless properly password controlled. If the hardware fails – economies can be badly effected as sales may be halted, stock markets fail to receive information and systems relying on computers stop – eg air traffic control of aircraft at airports. Computers may replace human beings hence leading to job losses. ICT can also propagate Conflict and Disaster e.g Hate Speech
e-Government - What is it?
Electronic Government (e-government) is the use of ICT to provide information and improve the delivery of government services to the citizens using electronic means. In Kenya, e-government is available at http://www.e-government.go.ke This shows all government publications contributed, compiled and published by all the current ministries Government information is used for decision-making, budgetary, government policies, poverty eradication and scientific research among others purposes. These multiple purposes have enhanced the need for accurate timely information achievable through e-government. Use of ICT enables the Government to:
Improve their internal systems
Deliver services more efficiently and effectively and make information more accessible to the citizenry. e-Government contributes to increased viability of investments in infrastructure: It uses technology and modern approaches to increase the government’s ability to ensure transparency and employ techniques to support anti-corruption activities; Increases the communications traffic flows relevant to national and regional communications infrastructure; and It contributes to a behavioural change for citizens and businesses with regards to the increased use of broadband capacity, therefore encouraging the use of the Internet and computers as everyday tools. This also contributes to improved viability of investments in infrastructure.
However, the problems of e-government in Kenya include:
Lack of government ICT policy,
Poor information infrastructure, entrenched graft,
Digital divide: inequality between groups broadly construed, in terms of access to, use of or knowledge of ICT Inadequate human skills.
E-government is the application of information technology in the provision of government information and services with the aim of minimizing the burden of public administration and the business activities to its citizens. It plays a big role in bridging the gap between the urban and rural...
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